PUG Chisinau 2040

Privacy Policy

The digital platform for information and public consultation serves as the official portal for information, consultation, and public participation in the process of developing the General Urban Plan for the municipality of Chișinău.

This Privacy Policy sets forth how the personal data of platform users is collected, used, stored, and protected.

1. General Provisions

The digital platform for public information and consultation serves as the official portal for public information, consultation, and participation in the process of developing the General Urban Plan of Chișinău Municipality.

This Privacy Policy sets out how the personal data of platform users is collected, used, stored, and protected.

2. Personal Data Controllers

Personal data is processed by:

  • the General Directorate of Architecture, Urban Planning, and Land Relations of the Municipality of Chișinău (DGAURF);
  • AO INFOERA, a consultant for communication, information, and public participation.

3. Legal Basis

Data processing is carried out in accordance with:

  • Law No. 133 of July 8, 2011, on the protection of personal data;
  • Law No. 239/2008 on transparency in the decision-making process;
  • Law No. 982/2000 on access to information;
  • The Administrative Code of the Republic of Moldova;
  • The principles of Regulation (EU) 2016/679 (GDPR), to the extent applicable.

4. Data Collected

The platform may collect the following categories of data:

  • first and last name;
  • email address;
  • phone number;
  • city;
  • organization/institution represented;
  • comments and suggestions;
  • survey responses;
  • technical data (IP address, browser, operating system, device used).

5. Purpose of Processing

The data is processed for the following purposes:

  • organizing public consultations;
  • to provide information about the project;
  • administering online forms;
  • managing participation in events;
  • preparing consultation reports;
  • managing newsletter subscriptions;
  • improving the platform’s functionality.

6. Retention Period

Data is retained for the duration of the project, in accordance with legal archiving requirements, and until consent to receive the newsletter is withdrawn.

7. Rights of Data Subjects

You have the right:

  • to access your data;
  • to rectification;
  • to erasure;
  • to restrict processing;
  • to object;
  • to withdraw consent;
  • to file a complaint with the National Center for the Protection of Personal Data.

By accessing and browsing this website, Users expressly and unequivocally consent to such processing.